Be found on Google with a Crewcut business

It’s likely that whenever you’ve wanted a service - you’ve opened up your computer or phone and punched in your query to google. Need a plumber? Google it. Need some new material for your deck? Google it. Need a lawn mowing service? Google it. 

While word of mouth and referrals are still massive contenders for marketing strategies - this can’t be your only fall back. A few decades ago, you could advertise your lawn mowing business with more simple methods like flyers, newspaper adverts, local directories and notice boards. These were effective then, but they aren’t so much anymore.
Your potential customers are now on their phones and the internet 24/7. When they need a product or service - they aren’t going to check the yellow pages, but they will do a search on google. It takes the hassle out of searching and makes the job of finding a service a lot easier. 

Of all the countless lawn mowing businesses out there in New Zealand, we know of about 200 - and this is a very low number. There are PLENTY of them, most likely closer to 1,000. However, many of these lawn mowing businesses are invisible online. How will these companies grow into the future without a presence online?

The demand for lawn and garden services

There's a huge demand for lawn and garden services online - and not many lawn mowing companies know how to reach these searchers. Here are some stats on some of the common queries for lawn and garden services in New Zealand:

  • ‘Lawn mowing’ 800 monthly searches

  • ‘Lawn mowing Auckland’ 400 monthly searches

  • ‘Lawn mowing Hamilton’ 200 monthly searches

For lawn mowing search phrases there are close to 6,000 monthly searches.

And for gardening, hedge trimming & tree trimming, this is even greater at 8,500 monthly searches.

These are huge figures! It shows that your audience is truly looking for the services online, and you can market to them.
But getting to these top spots on google is not easy. In fact, if you’re out on the job looking after lawns and gardens - it’s unlikely you’ll have time to manage a website as well. Even if you have someone at home who could possibly help out, they will need to have knowledge in SEO, Google adwords, social media and a myriad of other different digital marketing techniques.


Read more about lawn mowing franchises:

So again, why would buying a Crewcut franchise help you be found on Google?

The benefit of joining a franchise like Crewcut is that you have a dedicated team of digital marketers who are getting you and the brand out there to your potential customers. In fact, the Crewcut digital team are currently working on a national franchise directory dedicated to each and every one of our franchisees. This means that every Crewcut franchisee will get their own webpage with a photo, bio, areas they cover and more. Joining the Crewcut group also means you'll be getting a set of other digital online accounts created and managed for you - so you don't have to lift a finger!

With Crewcut, we have a very competitive team that use many online tools to get the Crewcut website to the top of google for many search phrases. This can be the difference between you getting the lawn mowing quote and someone else. 


If you're interested in owning a lawn mowing business of your own, consider Crewcut - we put you first.

Contact us on 0800 800 286 to receive an in-depth information pack. 

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New Areas For Franchise Growth

The housing boom has seen unprecedented urban sprawl in many parts of Auckland and where there was once countryside, there are now lawns and new landscaping to be maintained. These new housing developments come accompanied by homeowners who generally fall into one or more of these categories:

  1. They’ve made the move from the city and have no idea about lawn care

  2. They’ve moved onto a bare lot that needs hedging planted and lawn sown before regular maintenance begins

  3. The homeowner is too busy working to pay off the new mortgage to be bothered with the lawn mowing

  4. The property is a rental and the owner will need someone to take charge of the lawn care, including lawn mowing and hedge trimming.

These areas, like Millwater in the north, or Paerata in the south, are ripe for Auckland lawn mowing franchise opportunities. Usually when buying into a franchise you inherit a list of clients, so targeting new suburbs will take longer to build up a client list - however, it will pay off if you get a lot of clients in a concentrated area. As we’ll see in a couple of paragraphs, your lawn mowing business can run into problems even when you start off with plenty of customers, if you’re unprepared and have no support.

Read more on growing a lawn mowing business:


Promotion need not be a headache – you’ll get a lot of support from head office, which will help you with marketing material. I suggest that you add localised touches to your flyers, like ‘new *franchise* round starting up in *suburb*’. There’s nothing I distrust more than a flyer that says ‘Auckland-wide’ and a cell phone number. People like local, it’s safe (you don’t have to live there yourself). Include a small smiling photo. If you look like Ed Sheeran, use a photo of your dog.

Ex-independent lawn mowing operator, Jamie, had the great luck to be given a lawn mowing round of 30 North Shore properties, as well as advice on where to get the best machinery. Jamie was experienced at both lawn mowing and hedge trimming but he had little knowledge of business or the practicalities of quoting a new job.


“Even though I was gifted a customer base, I didn’t know any tricks of the trade, so had no idea of the techniques of how to do a job efficiently,” he says.
“ My accounting was a mess because I didn’t pay any ACC premiums, so I got hit with a retrospective ACC bill. But the biggest problem I had day to day was that I didn’t know anything about quoting for a lawn or hedge trimming job, so I’d turn up and say something would take a couple of hours and I’d be there all morning and end up out of pocket. Also, it was quite lonely.”

Jamie advises anyone wanting to start an independent lawn mowing operation to register as a business and organise GST and ACC before cutting the first blade of grass. He says if did it again, he’d opt for the advice and support of belonging to a franchise. “Plus, you get the tried and true equipment. And the camaraderie. Outside work can be pretty solitary so it’s nice to have that feeling of belonging.”

When Jamie eventually left the Auckland lawn mowing industry, he handed on the lawn mowing round he’d been given gratis so was left with nothing but several black bin bags of receipts. However, he still has the commercial mower and line trimmer he was advised to invest in by his predecessor and they’re in excellent condition thanks to regular maintenance from a trusted local operator.

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Starting A BusinessADMIN
How to start a lawn mowing business in 12 easy steps

By David Serville, Founder of Crewcut Lawn & Garden


After 30 years in the lawn mowing industry, first as an independent, then building independent lawn mowing rounds, pushing a lawn mower and then building  a national lawn mowing franchise network, I have learnt a thing or two.  I’ve also listened to a lot of lawn mowing contractors and lawn mowing franchise owners. There are two types of people that are attracted to this industry: Those that think it’s easy, and those that take a more respectful approach to starting in this sector. In my experience those that prepare thoughtfully and approach the development of their business carefully, increase their chances of success tenfold. Those that thought it was easy often don’t last. 

Key to success in this industry is having the thoughtful reason for choosing lawn mowing as an industry. Many of the successful people I know say something like. “I always saw myself doing this one day” or “ I always wanted to leave the desk job and work outside”  People that explain their motivation in a related way are pursuing a dream and will often have the clarity to make this great business succeed. 

Hopefully by sharing this list, it will make your start in the lawn mowing business a little bit easier. This list will apply to you if you join a Crewcut franchise or go it alone. Before you decide if you want to join a franchise or be an independent lawn mowing operator, be sure to read this blog 10 reasons lawn mowing franchises beat start-ups.

The founder of Crewcut, David Serville

1. Make a lawn mowing business plan

Most of what you read about planning is not appropriate, complicated and confusing. The lawn mowing business plan you write down on one piece of paper will be suited to focusing your attention on the right type of development path. There will be some simple ideas you can edit and adjust over time. Answer some simple questions: What sort of money do you want from you business? What hours and lifestyle do you want to attain, and by when? Will you work in the weekends? What type of jobs will you do? What geographic areas do you want to work in?

By asking and answering these questions, you'll make your decision to buy a lawn mowing business a whole lot easier. 

Lawn mowing business checklist


2. Start with some work

Buying some lawns is important. You want to hit the ground running, and you want to buy enough that you know you can comfortably service. A common mistake is to buy a fully developed business then struggle to keep up. Clients get disappointed with a drop in service and they haven’t built trust with you, so if you make this mistake, expect to lose some of your client base. If you buy a lawn mowing franchise ask your franchisor to hold some of your clients until you are ‘lawn mowing fit’.  Buying a good franchise business will make your first year much more profitable. 

Tip: It takes 1.5 x to 2x’s longer to cut a lawn for the first time, and that’s when the grass is being cut on time. If you’re a little late to cut it and it’s the first time, it may take you 3 times as long. It’s about knowing each lawn. To get to a maximum speed, it will take until the third cut to get the timings right. If you have been trained well it helps. 


3. Pick a trainer and coach

So you think you can mow a lawn, but can you run a lawn mowing business?  

My start-up hack is to give away 2-3 weeks with a couple of very capable lawn mowing men. 

Yep work for them, for free. The truth is that you will probably be slowing them down in the first week at least. Don’t do 8 hours mowing a day in your first week. Start with 5-6 hours a day for the first week, then only ever a maximum of 6 while you train. Then by the last few days you should be able to do 8 hours fairly comfortably.

Training with someone competent is essential. You just have to look at their rig and listen to their advice to work this out. Most people will need at least 3 weeks to build knowledge, but not many will want to work for free that long. I KNOW this will be one of the best investments you will ever make. You should learn the following in 3 weeks: pricing work, scheduling, equipment operation, quality of work standards, customer service and maybe even some admin and peer work if your trainers are generous.  This is just the start. Keep in touch with your trainer (this is your advisor).

Tip: keep in touch with your advisor even after you finish. Who knows, they may be able to share or sell their clients to you for a reduced fee. Who ever said that it’s who you know not what you know - really knew what they were talking about. 



4. Choose the right lawn & garden tools (check list) 

Most people spend a huge amount of time here and this is almost the easiest part. Choose two mowers, as this seems like a correct balance to start with. 

Tip: Only buy new gear. Buying someone else’s gear secondhand has very little merit or value. If you get the gear for under 20% of replacement value and have the expectation to be buying newer gear in your first 3 months, then secondhand gear may be alright in this instance. If it lasts 6 months, that’s a huge bonus. But be sure to have the money to replace immediately if you have to. You don't want to disappoint clients by not turning up to jobs because your equipment broke down - it's not a great look.

Hand grabbing a line trimmer

The right number for a walk-behind round is probably two in the beginning. If you have too many mowers, your repair bills go up significantly.  Too little and you over-work your gear which will dramatically reduce their lifespan.

Buy a commercial quality kit and look to the the people who have been in the industry for years. 


Here are a few pieces of equipment you should definitely have:

  • Catcher mower 21 inch

  • Mulcher mower 21 inch or Side delivery

  • Line Trimmer Straight arm loop handle 25 cc + plug in tools are handy like hedge trimmer Stihl

  • Petrol Blower vac

  • Pruner Clips

  • Garden fages x 6

  • 2X 20 litre petrol cans

Make sure you look after them, and budget for replacement. 


Vehicle and Trailer

Make sure you consider your set-up and get a vehicle suitable to your requirements and demands of the business. 

  • Van - Go for a long wheel base

  • Ute - Will need a trailer attached

  • Lite Truck

  • Trailer - Consider the design. Single axel high sides with built ramps. Also on a wish-list is lockable cabinets, Stowage for lawn equipment on the cross bar with drop ramp.

Signage on vehicle and trailer is best loud and proud. Customers have mentioned that the Crewcut signage is recognisable and gives them comfort that their backyard is in good hands. 



5. Give yourself some slack, and be patient

When you first start a lawn mowing business, you can have great expectations, but these can be set-back by the reality of the industry. The lawn mowing game can be a competitive one, it takes time to really build momentum. 

Tip: It can take 3 months to set up your lawn mowing business, depending on the season. This will obviously be more profitable in the summer period, but it’s short lived and you’ll be faced with the winter months. You also shouldn’t expect to make much money in the first few months. During this time you’ll be investing a lot in your equipment and gear. Plus you won’t have as many customers as you will in 12 months time. 


6. Use your existing clients to build income

While you can go out finding new customer sources, your best resource is your existing client-base. These are the people who will recommend you to their friends and family - a vital marketing tactic. Use all the options you have, whether it's handing out a few of your business cards, adding a message at the end of your invoice or offering a great referral benefit system. 


Read more on starting a lawn care business:


7. Collect payment routinely

Stacking coins showing payment towards lawn mowing business

Payment is one of the most important parts of a contractor and client relationship. Without it, you have no income, yet so many feel awkward discussing it. There are a few things to consider when thinking about payment:

  • Training your clients with an invoice rhythm

  • Trading terms

  • Debt

  • Collection rate

  • Internet banking


This is something I could go into great deal about, but for the sake of this article I'll keep it short. Set out how you do payments within the first or second meeting with the client - that sends a message to them that you're organised, and they will need to fall in line. If you can't communicate this from the start, your clients will likely be lazy too. It's far easier to set a standard then try to recoup the costs from customers who don't pay routinely.

Read more: How to get payment on time, every time



8. Organise your schedule and prepare your equipment at the end of each day. 

After a full day mowing, the last thing you’ll probably want to do is prepare your equipment for the next day. But think again, this is an important step in ensuring you’re ready to hit the ground running in the morning. If you're not ready to go in the morning and end up late to your first mow - it will throw off the rest of your day and irritate your customers. This is especially important in those first few encounters with a client - make them unhappy at the beginning and they'll be lost forever. 

Crewcut business owner maintaining lawn mower


9. Communicate with your clients regularly

Don't be invisible. Be easy to get hold of and keep in touch. Many in the service and trade industries get marked with the label of ‘poor communicators’. Avoid this at all costs. Make sure to call or txt all your clients on a regular basis. It will show you’re being proactive and will make your clients happy. There’s nothing worse than not showing up to a mow and not telling your client. Always, always, always let them know if a part of your schedule changes and will affect them. 


10. Love your clients

Crewcut business owner talking with male customer

Customer service is everything. You want to be friendly, with a ‘nothing is a problem’ kind of attitude. Many clients love to stop and chat with lawn mowing operators as it’s sometimes the closest and most regular form of interaction they get. Show your clients you’re glad to work for them - this will be so beneficial to you in the long-run. They may recommend you to their friends, or give you extra work. 

Tip:  Ask them for feedback on a regular basis. Ask questions and be curious. Customers like to have all their needs catered for. Showing you’re willing to go above and beyond will make them raving fans. Even if the feedback isn't always desirable, it will show your weak-points and areas to improve in. 



11. Marketing and growing your lawn mowing business

For a non-franchised business, this is a large task and only a few with some sales or marketing expertise will find this easy. Most people will need to have a suitable plan that will need to be reviewed regularly. 

This is probably one of the biggest reasons aside from support to purchase a well functioning franchise businesses. I hear some people ask; “Why even buy a franchise?”. Well this would be one of the compelling reasons. Marketers will do all your marketing, for a weekly fee of course. 

The marketing landscape has changed a lot since I started my lawn mowing business nearly three decades ago. Back then it was all traditional marketing like: Yellow Pages, local directories, letter box drops with advertising flyers, advertisements in local suburban newspapers, referrals through local communities and hubs such as sports clubs, churches and schools. All of these except referrals are pretty much out the door. But the old school strategy of building off your existing client base is still a good one to have. 



The new era of digital marketing is here. Now you need to know something about developing a small web page or landing page and developing a Facebook page and getting 'clicks'. Does it sound a bit like mumbo-jumbo? To many it can be frightening to step into the wild world of new technology. While it's scary, it's even more frightening to think that all potential customers are using these technologies and could be going to your competitors. At the very least, you will need to set up a Facebook page to engage with your customers when you're not at their address. 



12. Measure

Review and audit your lawn business every 4-6 months. Look at how your business is developing, and what things have changed since you last audited. Some things you can easily measure include: 

  • Lawn numbers

  • Average lawn price,

  • Time spent on lawn jobs

  • Travel time between lawns

  • Debt collection rate

You'll be able to really tell how things are going by looking at these factors. Room for improvement? That's normal, besides it will have been the toughest 4-6 months you'll likely face in the business. 

As you can see, owning a lawn mowing business can be a lot of work and careful planning. If you're thinking of starting your own, perhaps consider the benefits by joining a well known, national franchise system like Crewcut. We have lawn mowing franchises currently available right around the country, so check here to see if one is near you! 

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7 reasons a lawn mowing business might be for you

If you’ve ever talked to someone who owns a lawn mowing business, they’ve probably told you that it’s improved their life in many ways. You might be wondering how, and if you could mow lawns for a living too. So, here are the 7 main reasons why a lawn mowing business might be for you.

1. You want to call the shots in a business you can own

Owning your own business comes with the special authority to ‘be your own boss’. While you still get support from head office and a nationwide network of other franchisees, you are ultimately the maker of your own success. Do the hours you want, the days you want, and organise your business in the way you want to.

2. You want more time to spend with your family

One of the big reasons people come to us for a Crewcut business, is so they can spend more time with their family. As you can set your own schedule, it will allow for more flexibility - so, more time to hang out with the family (or do a bit of relaxing in the man cave).

3. You love the outdoors

It comes with the territory that a lawn mowing operator is going to get plenty of outdoor time. If you want to be successful in this kind of work, you’ll love the outdoors - sunshine or rain. It’s been scientifically proven that if you spend more time outside, you’ll spend less time at the doctor’s clinic. Boosted immunity, plenty of exercise and douses of Vitamin D are going to make you one healthy individual. 

4. You like people and you don’t mind having a chat

Although you’ll be dealing with lawns, you’ll also be dealing with the people that own them. We’ve found that the most successful lawn mowing operators love people - or at least, love talking. At the end of the day, any good business needs communication, and people skills. Trust us, a little communication goes a long way.

Read more Lawn Mowing franchise blogs:

5. You like getting a bit more hands-on than you would in the office

Whether you’re mowing, pruning or clearing sections, you love getting hands on and doing things with a bit more (blood, sweat and tears) than in your regular office environment. 

6. Extra money? That sounds good

With Crewcut, you’ll be provided with plenty of customers for as long as you own the business. And with this, you’ll always have a steady flow of income. If you play your cards right, you’ll be earning well above what an independent lawn mowing operator would earn. Compared to other lawn mowing franchises, our low franchise fees means more money in your back-pocket. 

7. You want to own a lawn mowing business, but being independent sounds scary

A lawn mowing business can be stressful to set up on your own. However, with a nationwide network, most of the work is done for you. You’ll get a customer base, ongoing support, successful marketing, and all the things you need to make your business successful. Customers can trust a well-known franchise, which means you’ll be trusted too. Crewcut has now been in operation for over 25 years, which makes it one of the most respected and relied upon lawn mowing services in New Zealand.  

If you’re interested in learning more about how a Crewcut franchise could benefit your lifestyle, please give us a call on 0800 800 286 or alternatively email us

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Why A Lawn Mowing Franchise Beats Going Independent
Close-up of Crewcut business owner's shirt


When you decide you want to run a lawn mowing business, the next major decision is - will you join a franchise or be independent? While we tip our hats to those who try to do it themselves, there are some major disadvantages with this route. A Crewcut franchise will provide you with guaranteed success that you can’t get with your own independent business - here are a few reasons why. 



1. A proven business system that works!

When you choose to go with a franchise, your choosing to join a business model that actually works. Crewcut has been operating as a lawn and garden franchise for over 25 years in New Zealand - it means we’re doing something right! If you’re starting on your own, this will be the part that can take the longest to develop. People with far greater business experience have already done the hard yards (no pun intended). 


2. Training

This is the big difference between a franchise and a start-up. If you were going it alone, who would you turn to for advice and training? At Crewcut we offer a 2 week period which will train you in all things lawn mowing, gardening, customers and business operations. We can’t stress enough how important it is to have quality training, especially when you’re trying to learn the ropes. It’s also important to highlight that when new products and equipment come out on the market - you will have to know all about these and be up to date. This is one thing that HO or your regional manager will be able to help you with. 


3. All your branding is done for you

Branding is one of the most important factors when it comes to starting or joining a business. It's the first thing potential customers will notice when you enter a property. However, when people start up their own business, it's often one of the things that gets overlooked, because 'service is the most important thing right?'.
Although great service accounts for a lot, it's not the only thing. Customers have often commented that Crewcut's branding is clean, sharp, trusted and recognisable. This branding is seen through our uniforms, sign writing, and marketing collateral. Always remember, people create a judgement in those first 10 seconds, so make them count!

If you know that branding is important and you want to hire a designer to put something together for you, this can prove to be very expensive and time consuming. 



4. A qualified marketing team

With a successful franchise, you'll also be getting a qualified marketing team who are dedicated to making your business a success. If you thought that customers will just come to you - or that word of mouth is the only form of marketing, think again. Things are changing, and going digital. That's why Crewcut's marketing team is always updated with the latest trends in marketing - bonus, they're willing to help you so you can try it for yourself! You can see here, our full list of marketing collateral both digital and traditional.


With good marketing, comes a good website. The Crewcut website is on the first page of google, and in first position for many searches like 'Lawn Mowing Wanganui'. When somebody wants their lawns mowed, where will they go to find the service? The answer is - google. 

These are just some of the perks we've heard from our franchisees, but there are countless others. Before you start your own lawn mowing company, just think - can you get all of these benefits by going it alone?



5. You'll have a great support system

Here at Crewcut we have a saying:

"What is the most important thing? It is people, it is people, it is people." 

This is so important to us - which is why we have a great support system at every point. When you buy a Crewcut business, you'll gain support from Head Office, and your own regional manager. They have a wealth of knowledge in lawn & garden services, customer services and business management to share with you. 



6. We'll provide you with customer leads

While some customers may come directly to you, many come through our head office contact. We can then give these customers to you - and you didn't have to break a sweat! That's a great part of having a whole team around you that are willing to make your business a success by bringing customers directly to you.



7. National Operations manager

A franchise system also means a top-notch operations manager which ensures everything is moving tickity-boo. They'll be able to help you out with any disputes or accidents - it makes your job that little bit easier and stress-free. 


Read more about owning a lawn mowing business:


8. Growing National contracts

Crewcut currently looks after huge national contracts which are constantly growing. It means you'll always have work on top of your current client base. During the colder months when lawn mowing enquiries drop off, having these guaranteed contracts can really keep machine running. 



9. Wide network of other franchisees

Have a question you wanna ask, and to someone who will understand? That's where a franchise network is perfect. We have over 200 franchisees nationwide who would love to talk to you. We have dedicated Facebook groups and a newsletter which helps franchisees stay in touch. Through these mediums you can discuss all things lawn mowing and business. It's the perfect place to learn a new sales pitch or get a hint on servicing your mower. 



10. You can sell your excess customers back to HO

Are you SO good at sales pitches that you acquired more customers than you can handle? That's okay, because at Crewcut we can buy your customers off you - for a decent price. That way you can keep on top of all your work and still make some good money. 



11. Health and safety

While everyone may have their own way of staying safe on a job, a franchise ensures you know and follow current H&S codes. Not only does it mean you return back home in one piece, but you’ll also not have angry customers yelling in your ear. 


If you're interested in buying a lawn mowing business through Crewcut, please fill out an expression of interest form by clicking the button below. 

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Benefits of a Crewcut Business

There are many benefits of owning a Crewcut lawn mowing business. Hear what some of our franchisees have to say about their business success with Crewcut. 


So what are some of the benefits with owning a Crewcut lawn mowing franchise?

Garth: Benefits of the business are, there's plenty of work. The more work I want, the more work I can get. Crewcut Rotorua, or I guess Crewcut anywhere I guess has a really good name. So I can get as much work as I want.


What kind of support do you get from your regional manager and head office? 

Allan: The support we get is actually really good. There are times when you do get a little bit stressed out, especially when you do fall behind. They're good to go to and talk to and get reassurance that everything is running as it should do. 


What makes a franchise lawn mowing system appealing?

Ian: These guys, they ring you up everyday with a new lead, or three or four. There's far more people that want to go with a big national body and won't go near an independent. 

Garth: People more and more now know that they can trust a franchise. You pull up in your vehicle, you've got your name, you've got Crewcut - people like that

Ian: No overdrafts with Crewcut. You haven't got big expenses every month of buying a product and reselling it. 


What sold you on buying a Crewcut lawn mowing franchise? 

Allan: The main selling point of Crewcut for us was the marketing where we don't have to go out and drum up new business. I am terrible at that sort of thing - so to have somebody else do that for us has been the biggest draw card. I wouldn't have looked at the business if it was left up to me to do the marketing - it just wouldn't have worked. 

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Business Spotlight - Keith

Keith enjoys running his lawn mowing franchise in the gorgeous Katikati area, just on the outskirts of Tauranga. His ride-on work provides him with plenty of income so he can enjoy his orchard.


Here is the full interview with Keith below


Hi Keith, let's introduce yourself!

Well the introduction to Keith Payne. Crewcut's ride on lawn mowing franchise for the Katikati area. 


What is your favourite part about your day as a lawn mowing business owner?

I just love getting on my big john deer. It is just such a fun thing, it's sort of not like going and having fun every day. 

What is the best part about buying a Crewcut franchise?

The best thing about me buying a Crewcut franchise would be control over my day. It's not a full time role, the business is maybe 2 days a week. But it doesn't necessarily all happen in within 2 days. It gives me time to do the other things in life like helping my wife run her business and looking after the orchard.


What have you learnt since buying a Crewcut franchise?

Since buying the Crewcut franchise, the things I've learnt would be, I guess from a practical perspective is being very organised with my diary. If you don't turn up on time, the clients will phone you, and say 'Keith are you coming to mow my lawns today?' And so you need to be organised and communicate with your clients on a regular basis - that's really important. Keep them up to date and in the loop. 


What are some of the positives in the franchise system? 

The positives with the franchise system, I suggest, would be number 1 the feeling that you have somebody behind you - the backup. I love the franchise meetings - they're fantastic. It's great to get along and have a chat to other franchise owners and we can have a moan about the weather and talk about problems we have. Those would be the biggest pluses


What did you like about the look of the Crewcut franchise?

I like the shall we say - the shop front. I like the look of it, the corporate look. There's an organised, professional look about it. So that helped. It was a franchise that became available, and I was very happy with what I saw. 


What do you like most about your new role as a lawn mowing business owner with Crewcut?

The Crewcut franchise is a very good move from a stress level point of view. It's very good physically, from a health perspective, and I quite like it. At my age, I don't want to be sitting at a desk. I love being out doing things. I love being out in the fresh air. And the fact that it's 2 or 3 days a week, and 3 days would probably be ideal - I see that as the perfect role for ending my working career. 

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Business Spotlight - Don & Sue

Don & Sue from the sunny Tauranga region bought their franchise as a way to earn good income but still have time for their family and hobbies. They now run a successful lawn mowing business and own their own orchard. 


You can read below what they had to say about their lawn mowing business in Tauranga


So what were you doing before Crewcut that drew you towards buying a Crewcut lawn mowing business? 

Sue: Before Crewcut, we actually moved to the Bay of Plenty in 2003. Prior to that, we were actually in farming and agricultural research backgrounds. When we moved up here, we bought a 10 acre orchard, where we have limes, avocados and tamarillos. We actually retired for a year, but became a little bit bored. There wasn't quite enough on the orchard to keep us busy. So we looked around for another small business and Crewcut was something that fitted us well. Cos we didn't want retail, we didn't want staff again - and we wanted a little bit of flexibility, as in not full-time job. So with Crewcut you've got the ability to be flexible. You can work as many days as you like by building up lawns, or if you build up too many, you can sell them to other franchisees. Yes the outdoor and physicality of it really appealed. 

Don: Saves you going to the gym

Sue: Absolutely!


So what does your regular day look like? 

Sue: We jump out of bed, feeling like a box of fluffies, and probably leave here about 7 in the morning. We try to get done earlier in the day. Some of our days - as the grass grows longer, become longer. We usually try to be home by 5, but the growing that we've had over the last couple of summers - it's been a little bit later than that. 


So how do you work together as a couple in your lawn mowing business?

Sue: Yeah we work together. We have a ride on mower and push mowers and it depends on the property as to who does what. We both share the work. Don because he's older than me, does more ride on than I do (laughs).

Don: That's very uncalled for. In fact, a husband and wife team's a very good team. It works well. You can bounce off one another and the day goes quickly. 

Sue: Yeah.